Terms & Policies

Privacy Policy

We respect your privacy. When you sign up for coaching services, we collect basic information (name, contact, goals, payment) to deliver your program and communicate with you. Your data is stored securely and never shared or sold.

Refund Policy

Coaching services are non-refundable once accessed. If you cancel within 7 days of purchase and haven’t accessed your plan, you may request a full refund. We comply with Australian Consumer Law regarding any service not delivered as promised.

Fulfilment Policy

Online coaching services are delivered digitally via email, app or private platform. Fulfilment begins within 48 hours of successful payment, with onboarding instructions and coaching access provided shortly after. All services are remote and non-physical.

Contact: admin@groupsl.com.au